Shipping policy

  • Shipping Policy

    1. Domestic Shipping (within the U.S.)

      • We ship all domestic orders from our U.S. headquarters. Please allow up to 5 business days for your order to arrive after it has been shipped.
      • Shipping times may vary depending on location and any unforeseen shipping delays.

    2. International Shipping

      • We are proud to offer global shipping. International orders typically take up to 10 business days to arrive, though this may vary based on your country’s customs and postal processes.
      • Please note that international customers are responsible for any customs duties, taxes, or import fees that may apply.

    3. Processing Time

      • Orders are processed within 1-2 business days. Once your order is dispatched, you will receive a tracking link so you can follow your shipment’s progress.

    4. Delays and Issues

      • While we strive to ensure timely delivery, please note that delays may occasionally occur due to factors beyond our control (e.g., customs delays, holiday rushes, or inclement weather).

    5. Lost or Missing Packages

      • If your order does not arrive within the estimated time, please reach out to our support team at paul@vixprotection.com. We’ll do our best to assist with tracking or replacing your order.