Refund policy

Return Policy

At VIX Protection, we stand by our products with a 100% no-BS guarantee. If for any reason our product doesn’t meet your expectations, you can return it within the first 90 days of purchase for a full refund—no questions asked.

How It Works:

  1. Eligibility: To be eligible for a refund, your return must be initiated within 90 days of the purchase date.

  2. Return Process:

    • Contact us at info@vixprotection.com to let us know you’d like to make a return.
    • We’ll provide you with simple return instructions and details on how to ship your item back.

  3. Refunds:

    • Once we receive your return, we’ll process your refund within 7 business days to the original payment method.
    • Please note that it may take additional time for the refund to reflect in your account, depending on your bank or card issuer.

Additional Information

  • Shipping Costs: Return labels will be provided by VIX Protection. 
  • Exchanges: If you prefer to exchange your item, let us know, and we’ll be happy to assist.
  • Warranty: VIX Protection offers a one year warranty on all products.

Your satisfaction is our priority, and we’re committed to making the return process as hassle-free as possible.