FAQ

New to cut-resistant gear? Read our complete guide to understand FIS certification, how protection works, and whether you need it.

VIX Products

What's the difference between Cut Pro and Comfort Pro?

Both achieve 5-star FIS certification—the highest available. The difference is wire type:

  • Cut Pro: Tungsten wire reinforcement. Slightly firmer feel, maximum protection density.
  • Comfort Pro: Steel wire reinforcement. Enhanced flexibility, softer feel while maintaining 5-star rating.

Choose Cut Pro for maximum protection in speed events. Choose Comfort Pro if comfort is your priority.

What material is VIX made from?

VIX uses UHMWPE (Ultra-High-Molecular-Weight Polyethylene)—the same material in bulletproof vests—combined with metal wire reinforcement. Cut Pro uses approximately 31% tungsten wire + 35% UHMWPE. Comfort Pro uses steel wire + UHMWPE. The remaining percentage is performance fabrics for moisture-wicking and stretch.

What body parts does VIX protect?

Full leg coverage from hip bone to ski boot cuff—inner and outer thighs, knees, and calves. The inner thigh coverage is critical since that's where the femoral artery is most vulnerable.

Is VIX cut-proof?

Cut-resistant, not cut-proof. No fabric guarantees 100% protection. VIX significantly reduces the risk and severity of lacerations. Our 5-star FIS rating represents the highest level of tested cut resistance available.

Does VIX protect against impact?

VIX protects against lacerations from sharp edges. It's not designed for impact protection—that's what padding and body armor are for. Many racers wear VIX under a padded race suit for comprehensive protection.

How is VIX different from competitors?

VIX was the first 5-star FIS certified cut-resistant base layer—and among major competitors, we're still the only one there. 72% of World Cup athletes and national teams like U.S. Ski Team and Ski Austria choose VIX.

Will VIX slow me down?

No. VIX is worn as a base layer under your race suit. The fabric stretches 207% for full mobility. 72% of World Cup athletes wear VIX, including podium finishers at the highest level.

Is VIX warm or cold to wear?

VIX is 35% more insulating than regular base layers. Athletes report it's comfortable in a wide range of conditions. In warm weather, the breathable fabric helps regulate temperature.

Can I use VIX for other sports?

VIX was designed for ski racing, but some athletes use it for ice hockey, snowboarding, and other sports where sharp edges are a hazard.

Has VIX actually saved anyone from injury?

Yes. We regularly hear from athletes who've crashed and found slash marks on their VIX—but no cuts on their skin. The protection is real and proven at the highest level of the sport.

FIS Racing & Certification

Is VIX legal for FIS racing?

Yes. Both Cut Pro and Comfort Pro are certified at 5 FIS stars—the highest level—exceeding the minimum 3-star requirement. Legal for all FIS-sanctioned races including World Cup, Olympics, and World Championships.

What if I bought VIX before October 2023?

Products purchased after October 1, 2023 are eligible for FIS labels. You can purchase a $10 FIS label to make your existing VIX race-legal. Contact info@vixprotection.com if you're unsure about eligibility.

Do I need cut protection for youth/junior racing?

FIS requirements apply to FIS-sanctioned events. Check with your national federation and race series for specific requirements. Many youth programs are adopting cut protection proactively for safety.

Sizing & Fit

What size should I order?

Check the sizing chart on any product page. Measure your waist and hips, then cross-reference. We offer Men's, Women's, and Youth sizes. VIX should fit snug but not restrictive—like athletic compression wear.

What if I'm between sizes?

Size up. The fabric stretches 207%, so the larger size will still fit well and be more comfortable.

Can I wear VIX with a knee brace?

Yes. VIX is designed to accommodate knee braces without needing to size up. The 207% stretch fits comfortably over braces.

How should I wear VIX?

Wear directly against your skin as a base layer, under your race suit. Some athletes prefer a thin base layer underneath during the break-in period.

Can I exchange for a different size?

Yes. Email info@vixprotection.com and we'll ship your new size immediately with a prepaid return label for the original.

Care & Maintenance

How do I wash VIX?
  • Cold water only (<80°F / <30°C)
  • Mild detergent
  • No fabric softeners (damages protective fibers)
  • Air dry—never use dryer
The fabric feels scratchy. Is that normal?

Yes for new cut-resistant fibers. It softens after 2-3 washes. For immediate comfort, wash before first wear or wear a thin base layer underneath.

Can I put VIX in the dryer?

No. Heat damages the cut-resistant fibers. Always air dry away from direct sunlight.

Why can't I use fabric softener?

Fabric softener coats the UHMWPE fibers and compromises their cut-resistant properties. Use only mild detergent.

How long does VIX last?

Multiple seasons with proper care. All products include a 1-year warranty against manufacturing defects. Replace if you see wire poking through, the fit feels loose, or after a crash with visible gear damage.

Orders & Shipping

How long does shipping take?

Orders ship within 1-2 business days. Delivery: 1-4 business days (US/Canada) or 2-5 business days (Europe/International).

Do you ship internationally?

Yes, worldwide. Customs and duties are covered—no surprise fees at delivery.

What is a pre-order?

Reserve product before stock arrives. Full payment at checkout, cancellable anytime before ship date for a full refund. Ship dates are listed on the product page.

Where is my order?

Check your email for tracking. If it shows "pre-order," it hasn't shipped yet—see the product page for expected ship date. Questions? Email info@vixprotection.com with your order number.

Do you offer express shipping?

Yes. UPS 2-Day Air, UPS Next Day Air, and Priority Mail Express available at checkout.

Returns & Support

What is your return policy?

90-day, no-questions-asked returns for full refund. Email info@vixprotection.com to start—we'll send a prepaid label. Original shipping is non-refundable unless the return is due to our error.

What if I receive a defective item?

Email info@vixprotection.com immediately. We'll ship a replacement right away with a prepaid return label. Return at your convenience.

What does the warranty cover?

1-year warranty against manufacturing defects. Does not cover normal wear or damage from improper care.

Do you offer athlete sponsorships?

Limited sponsorships available for competitive ski racers. Apply through our sponsorship page.