FAQs

How to wash your vix?
  • Cold Water (<80 °F / <30 °C)
  • Mild Detergent
  • No Fabric Softeners
  • Air Dry (away from sunlight)
How to wear my vix?
  • Directly on your Skin
  • Over a Base Layer
  • On the Podium
What to do if they are scratchy?

The material used in VIX is a powerhouse in terms of protection, but it can feel a tad bit itchy initially due the combination of its robust structure and 4-way stretch.

If you find them a bit itchy, wearing a base layer underneath can help soften the feel against your skin while you break them in. Additionally, washing before wearing them can also make a big difference in their comfort level.

My cuffs are loose?

If you encounter these issues, simply reach out to us at vic@vixprotection.com and we will promptly work on a replacement for you.

I have a knee brace, what should I do?

VIX is designed to accommodate knee braces. You don’t even have to size up.

How do I start a return?

Please reach out to vic@vixprotection.com to get more details about your return.

What is VIX’s warranty and returns policy?

We offer a 100% no-BS guarantee. If our product is not for you, you can return it for a full refund within the first 90 days, no questions asked.

What is VIX’s shipping policy?

We ship globally from our US headquarters.

Please allow for up to 5 business days domestically and 10 business days internationally for your order to arrive.

Does VIX provide custom team or club gear?

We pride ourselves on supporting teams/clubs.

Please fill out our Contact form and we'll be in touch quickly.

Do you offer athlete sponsorship?

We offer limited sponsorships. If you think you have what it takes, please apply using this link.